CLIPVPN / GETTING STARTED
Get Started with Your ClipVPN Subscription
Create an account, get your subscription, and import the configuration into a client. Follow the steps in order to connect. If you have already completed a step, skip ahead using the links below.
ACCOUNT
Create an Account and Open the User Panel
Use the “Get Started for Free” option below to open the ClipVPN account creation page in the user panel. No email required—just a username and password. Choose a username you can keep track of and set a unique password. Check your details, then follow the panel instructions to finish. This is your service account, which you’ll use to view orders, get your subscription, and submit support tickets.
Once you’re done, open the user panel and confirm that your account information is visible. If you’re still on the login page, sign in with the username and password you just saved—there’s no need to create another account. Bookmark the panel and save your login details in a password manager. When switching devices, sign in to the same account to pick up where you left off.
Creating an account and activating a plan are separate steps. Being able to sign in doesn’t mean you have usable data yet. You can take a look around the account overview, plans, and downloads sections before choosing a billing option that suits you. If you already have an account, use the sign-in option to keep your orders together.
PLAN
Choose a Plan and Review Your Order
Open the plans section in the user panel. Start with how often you’ll use the service, then compare data allowances. Monthly subscriptions suit regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data resets monthly on your activation date, not at the start of the calendar month. If you upgrade during a billing period, the price difference is prorated for the remaining days. Review the amount shown in the panel before proceeding.
For occasional use, compare the data packages: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Packages remain available until used and never expire. Don’t compare only by total data: streaming regularly uses data differently from occasional browsing. Consider how often you’ll use the service. See the plan pricing page for full details and a side-by-side comparison; this page focuses on activation.
After selecting a plan, check its name, price, and billing method, then follow the user panel instructions to complete your order. Payment methods include Alipay / WeChat Pay / USDT; follow the steps displayed on the payment page. After paying, return to the panel and check your order and plan status. Make sure the plan is shown as active before getting your subscription. If the payment hasn’t appeared yet, check the original order rather than submitting the same order again.
All plans allow unlimited simultaneous devices and include a 14-day no-questions-asked refund policy. There’s no device limit, but data usage is still metered, so make sure the included data suits your needs. See the refund policy for details. For order or payment issues, submit a support ticket through the panel after signing in.
SUBSCRIPTION
Get Your Subscription from the Account Overview
After confirming your plan status, open the account overview in the user panel and find the subscription section. Your subscription URL provides the client with the route configurations available to your account; it’s not an installer or a regular webpage to browse. If the panel offers an import option for your client, use it. If your current setup can’t open the client directly, copy the subscription URL for manual import in the next step.
Use the copy button in the panel to avoid missing characters at the end of the URL. Don’t edit its parameters or copy any line breaks or explanatory text before switching to the client. If the client asks for a name, choose one that’s easy to recognize; the URL itself determines the configuration source, not the name you give it.
Keep your subscription URL secure as sensitive account information. Don’t post it in public comments, shared documents, or chat screenshots, and don’t submit it to unfamiliar websites. When asking for help, provide the client name, platform, and error message. Hide the full URL and account details in screenshots. If you think the URL has been exposed, check the panel for a reset option and follow its instructions.
If you can’t find an available subscription in the overview, first make sure you’re signed in to the account used for payment, then check the plan status. Resolving account and plan issues before installing the client can save you time troubleshooting later.
CLIENT IMPORT
Import a Client for Your Platform
Get the official client and its instructions from the downloads section of the user panel. Downloads for Android / Windows / macOS / Linux are available after login; iOS availability depends on the eligible plan shown in the panel. Installing a client and getting an active subscription are separate steps. After installation, import the subscription and select its configuration before connecting.
The sections below explain where to find the import option on each platform. Clients typically offer a “Subscription,” “Configuration,” or add icon for managing configurations. If the panel supports direct import, open the installed client first, then return to the panel to start the import. When your browser asks whether to open an app, make sure it’s the client you just installed.
Windows: Add a Subscription in the Configuration Section
Use the Windows desktop client provided in the panel. Once installed, launch it and open the configuration or subscription manager. Choose the option to add a configuration from a link, paste the subscription URL copied from the account overview, and save it. Wait for the update to finish. You should then see the imported configuration and its routes. Select that configuration before opening the route selection screen.
If you imported directly from the panel, check that the client received the configuration; don’t manually add the same URL again. If the list is empty after saving, check that the update finished, the URL was copied in full, and your plan is active. If the system asks for network permission when you connect, verify the app name and follow the client instructions. You don’t need to change system security settings just to import a configuration.
macOS: Confirm the Active Configuration After Import
Use the macOS desktop client provided in the panel. Move the app to the location recommended by the system and launch it, then look for an add option on the subscription or configuration page. Some interfaces tuck it into a menu. Choose import by URL or link, paste the subscription, and update it. After importing, make sure it’s selected as the active configuration, not merely saved in the list.
When you connect for the first time, macOS may ask you to allow a network configuration or enter your device credentials. This is a system permission request, not a request to enter your ClipVPN account password again. After granting permission, return to the client and check the connection status. If another proxy or network-routing tool is running, pause one of them to avoid having multiple tools handle the same connection.
Android: Add a Link and Allow the VPN Connection
Sign in to the panel, download the Android client from the downloads section, and install it following your device’s instructions. Open the client’s configuration manager and choose to add a configuration or import from a link. Paste the subscription URL, save, and update it. Once the route list appears, enable the configuration and select a route—don’t close the app after adding it without connecting.
When you connect, Android may show a system VPN connection request. Confirm it comes from the client you’re using, allow it, then return to the app to check the connection status. If the connection often drops when the app is in the background, check the device’s battery and background activity settings for the app. The exact menu path varies by device. First verify the basic connection, then adjust background settings to help pinpoint the issue.
iOS: Open the Eligible Download Option in the Panel
Use the iOS client option provided in the panel and first make sure your account has an eligible plan. Availability is determined by the plan status shown in the panel. If the page says you need to activate a plan first, return to the plans section rather than looking for download instructions elsewhere. Once installed, open the client, then return to the panel to use its import option, or paste the URL into the client’s subscription manager.
After importing, update the subscription, select a configuration and route, then connect. If iOS asks to add a VPN configuration, follow the on-screen instructions. If the browser doesn’t open the app, check that the client is installed and opens normally, then try copying the URL manually. Paste the subscription into a field that supports subscription URLs, not a field for a single route address.
CONNECT & CHECK
Connect to a Route and Check Access
Return to the client and make sure the active configuration is the ClipVPN subscription you just imported and that the route list has updated. Choose a region based on the service you need to access, then connect. For your first connection, keep the client’s recommended default mode. Avoid changing routing rules, DNS, and network-routing options at the same time; a simple setup makes it easier to check that the connection works.
After connecting, check that the client shows a connected status. Then open a website or app you actually need to use and try refreshing a page, opening a document, or sending a normal request. The connection switch being on only means the client is running; completing the task you need is what verifies access. In rule-based mode, some sites may continue using your regular network, which doesn’t necessarily mean the connection failed.
If a page won’t load, first make sure your device’s internet connection works normally. Then check your plan status, subscription update, and selected route. Try another route in the client and reopen the page. Change one setting at a time and check the result before continuing. Avoid changing regions, switching modes, and reinstalling the app all at once, or it’ll be hard to tell what fixed the issue.
If regular websites work but a specific AI tool or streaming service displays a warning, check that service’s account status, regional requirements, and error message. A network connection doesn’t grant access to a third-party service, and changing routes can’t replace the service’s account requirements. For AI-related guidance, see our AI tools access guide. For other connection issues, look up the symptoms in the Help Center.
After verifying the connection, sign in to the same service account on other devices, get the subscription, and repeat the import steps for each platform. ClipVPN supports unlimited simultaneous devices on Windows / macOS / iOS / Android / Linux and uses bank-grade encryption. Check the local configuration on each device separately; a connection on one device doesn’t mean the others are set up too.
If you still can’t identify the issue, use the support ticket option in the panel to describe your platform, the message shown in the client, the region you selected, and the steps you’ve already tried. Error messages can help narrow things down, but don’t include your password or full subscription URL. For more detailed help choosing routes and billing options, see the client selection guide. For everyday connection problems, start with the Help Center.